Buying | Ramp Support Center

General rules

What payment options are available on Ramp?

With a variety of payment options, users from all over the world can easily buy crypto within minutes; for more information read on.

Written by Evelyn Evans
Updated over a week ago

What transaction fees does Ramp charge for buying crypto?

Offering some of the lowest fees compared to any other crypto provider, Ramp is all about making cryptocurrencies easy for everyone.

Written by Evelyn Evans
Updated over a week ago

Supported countries and territories 🗺️

Ramp works across the entire world.

Written by Evelyn Evans
Updated over a week ago

Supported US states 🌎🗽

Written by Lisa Lawrence
Updated over a week ago

Supported fiat currencies 💶 💷 💵

Written by Lisa Lawrence
Updated over a week ago

Supported crypto assets 🪙

Find out which cryptocurrencies you can purchase with Ramp

Written by Evelyn Evans
Updated over a week ago

Transaction settlement time ⏲️

Transactions made with Ramp typically settle in seconds.

Written by Lisa Lawrence
Updated over a week ago

Transaction FAQ

Can I change or cancel my crypto transaction on Ramp?

Due to the nature of blockchain, crypto purchases cannot be changed or canceled, making all transactions final.

Written by Evelyn Evans
Updated over a week ago

How does Ramp determine the rate of an asset when buying crypto?

With Ramp, the rate of the asset is determined when the money is received into our account, not when the transaction was started.

Written by Evelyn Evans
Updated over a week ago

Why hasn’t my transaction been settled yet on Ramp?

Most Ramp transactions settle in a few minutes. Although sometimes this can take a bit longer, here's a brief list on some of the causes.

Written by Evelyn Evans
Updated over a week ago

How do I check the status of my crypto transaction on Ramp?

At the end of the transaction, you'll receive a receipt link within Ramp's application giving details on your transaction and its status.

Written by Evelyn Evans
Updated over a week ago

How long does it take to receive a refund?

Written by Lisa Lawrence
Updated over a week ago

Card purchases

How come I didn't receive my requested one-time password?

Banks are responsible for handling all one-time passwords; if you didn't receive a password, try directly contacting your bank.

Written by Evelyn Evans
Updated over a week ago

Can I use someone else's bank card to buy crypto on Ramp?

When purchasing crypto on Ramp, it's crucial to ensure the bank card and account used are both in your name; for more, read on.

Written by Evelyn Evans
Updated over a week ago

Why does it keep saying my card payment failed?

If you find your card payments are failing on Ramp, there can be several reasons to check for and quickly fix.

Written by Evelyn Evans
Updated over a week ago

What made my card check fail on Ramp?

If a card check notification appears on the Ramp widget, here's a list of things you can check for and quickly fix.

Written by Evelyn Evans
Updated over a week ago

Easy bank payment

Why isn't my bank listed for Easy Bank Transfers on Ramp?

As an affordable alternative, easy bank transfers are a great option only available for specific banks in selected countries.

Written by Evelyn Evans
Updated over a week ago

How do Easy Bank Payments work?

With easy bank transfers, users can connect their bank account to Ramp, after a KYC is conducted telling the bank to set up a bank transfer.

Written by Evelyn Evans
Updated over a week ago

Manual bank payment

Why didn't I receive my crypto purchase using a manual bank transfer?

While transactions usually settle within minutes on Ramp, delays can happen; for more information, read on.

Written by Evelyn Evans
Updated over a week ago

I used the wrong reference in my transfer

Written by Lisa Lawrence
Updated over a week ago