Buying | Ramp Support Center

General rules

What payment methods does Ramp support for buying crypto?

Looking to buy crypto? Find out what payment we support in your country or territory.

Written by Lisa Lawrence
Updated this week

What fees does Ramp charge for buying and selling crypto?

We offer some of the lowest fees for both buying and selling crypto. Read on to find out

Written by Lisa Lawrence
Updated this week

How long does it take to receive my cryptocurrency?

This article outlines how long you should expect to wait until you receive your crypto after a purchase.

Written by Lisa Lawrence
Updated this week

Supported countries, territories, and states for buying and selling crypto

These are all the countries and territories we support for buying and selling crypto.

Written by Lisa Lawrence
Updated this week

Supported fiat currencies 💶 💷 💵

Here are the fiat currencies we support when buying or selling cryptocurrencies

Written by Lisa Lawrence
Updated over a week ago

What cryptoassets does Ramp support?

Find out which cryptocurrencies you can purchase and sell with Ramp

Written by Lisa Lawrence
Updated over a week ago

Transaction FAQ

Can I change or cancel my crypto transaction on Ramp?

Due to the nature of blockchain, crypto purchases cannot be changed or canceled, making all transactions final.

Written by Lisa Lawrence
Updated over a week ago

How does Ramp determine the rate of an asset when buying crypto?

With Ramp, the rate of the asset is determined when the money is received into our account, not when the transaction was started.

Written by Lisa Lawrence
Updated over a week ago

Why did I receive a different amount of crypto than I was quoted?

Here are the main reasons why you might have received more or less than the indicative quote for your transaction.

Written by Lisa Lawrence
Updated this week

How can I change the wallet address if I entered it incorrectly?

All crypto transactions are irreversible by nature; double-check you're inputting the right wallet address. Read on to find out more.

Written by Lisa Lawrence
Updated over a week ago

Why hasn’t my transaction been settled yet on Ramp?

Most Ramp transactions settle in a few minutes. Although sometimes this can take a bit longer, here's a brief list on some of the causes.

Written by Lisa Lawrence
Updated over a week ago

How do I check the status of my crypto transaction on Ramp?

At the end of the transaction, you'll receive a receipt link within Ramp's application giving details on your transaction and its status.

Written by Lisa Lawrence
Updated over a week ago

How long does a refund take on Ramp?

Most refunds take an estimated 2-3 days to appear in your account; for more on settlement times, read on.

Written by Lisa Lawrence
Updated over a week ago

How can I check the status of my transaction?

You can track your transaction status in real time via your transaction receipt.

Written by Lisa Lawrence
Updated this week

Card purchases

How come I didn't receive my requested one-time password?

Banks are responsible for handling all one-time passwords; if you didn't receive a password, try directly contacting your bank.

Written by Lisa Lawrence
Updated over a week ago

Can I use someone else's bank card to buy crypto on Ramp?

When purchasing crypto on Ramp, it's crucial to ensure the bank card and account used are both in your name; for more, read on.

Written by Lisa Lawrence
Updated over a week ago

Why does it keep saying my card payment failed?

If you find your card payments are failing on Ramp, there can be several reasons to check for and quickly fix.

Written by Lisa Lawrence
Updated over a week ago

What made my card check fail on Ramp?

If a card check notification appears on the Ramp widget, here's a list of things you can check for and quickly fix.

Written by Lisa Lawrence
Updated over a week ago

Easy bank payment

Why isn't my bank listed for Easy Bank Transfers on Ramp?

As an affordable alternative, easy bank transfers are a great option only available for specific banks in selected countries.

Written by Lisa Lawrence
Updated over a week ago

How do Easy Bank Payments work?

With easy bank transfers, users can connect their bank account to Ramp, after a KYC is conducted telling the bank to set up a bank transfer.

Written by Lisa Lawrence
Updated over a week ago

Manual bank payment

Why didn't I receive my crypto purchase using a manual bank transfer?

While transactions usually settle within minutes on Ramp, delays can happen; for more information, read on.

Written by Lisa Lawrence
Updated over a week ago

How To Pay with a Manual Bank Transfer

For everything on how to pay using manual bank transfers, read on to learn more.

Written by Lisa Lawrence
Updated over a week ago

What happens if I used the wrong reference number for my transfer?

For transfers to be completed, the reference number and transaction amount must match up; keep reading for more.

Written by Lisa Lawrence
Updated over a week ago