Buying

Supported payment methods, crypto assets, currencies and more

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23 articles in this collection
Written by Lisa Lawrence
Transaction FAQ

Can I change or cancel my crypto transaction on Ramp?

Due to the nature of blockchain, crypto purchases cannot be changed or canceled, making all transactions final.
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Written by Lisa Lawrence
Updated over a week ago

How does Ramp determine the rate of an asset when buying crypto?

With Ramp, the rate of the asset is determined when the money is received into our account, not when the transaction was started.
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Written by Lisa Lawrence
Updated over a week ago

Why did I receive a different amount of crypto than I was quoted?

Here are the main reasons why you might have received more or less than the indicative quote for your transaction.
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Written by Lisa Lawrence
Updated this week

How can I change the wallet address if I entered it incorrectly?

All crypto transactions are irreversible by nature; double-check you're inputting the right wallet address. Read on to find out more.
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Written by Lisa Lawrence
Updated over a week ago

Why hasn’t my transaction been settled yet on Ramp?

Most Ramp transactions settle in a few minutes. Although sometimes this can take a bit longer, here's a brief list on some of the causes.
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Written by Lisa Lawrence
Updated over a week ago

How do I check the status of my crypto transaction on Ramp?

At the end of the transaction, you'll receive a receipt link within Ramp's application giving details on your transaction and its status.
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Written by Lisa Lawrence
Updated over a week ago

How long does a refund take on Ramp?

Most refunds take an estimated 2-3 days to appear in your account; for more on settlement times, read on.
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Written by Lisa Lawrence
Updated over a week ago

How can I check the status of my transaction?

You can track your transaction status in real time via your transaction receipt.
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Written by Lisa Lawrence
Updated this week