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Buying
Supported payment methods, crypto assets, currencies and more
23 articles in this collection
Written by
Lisa Lawrence
General rules
What payment methods does Ramp support for buying crypto?
Looking to buy crypto? Find out what payment we support in your country or territory.
Written by
Lisa Lawrence
Updated this week
What fees does Ramp charge for buying and selling crypto?
We offer some of the lowest fees for both buying and selling crypto. Read on to find out
Written by
Lisa Lawrence
Updated this week
How long does it take to receive my cryptocurrency?
This article outlines how long you should expect to wait until you receive your crypto after a purchase.
Written by
Lisa Lawrence
Updated this week
Supported countries, territories, and states for buying and selling crypto
These are all the countries and territories we support for buying and selling crypto.
Written by
Lisa Lawrence
Updated this week
Supported fiat currencies 💶 💷 💵
Here are the fiat currencies we support when buying or selling cryptocurrencies
Written by
Lisa Lawrence
Updated over a week ago
What cryptoassets does Ramp support?
Find out which cryptocurrencies you can purchase and sell with Ramp
Written by
Lisa Lawrence
Updated over a week ago
Transaction FAQ
Can I change or cancel my crypto transaction on Ramp?
Due to the nature of blockchain, crypto purchases cannot be changed or canceled, making all transactions final.
Written by
Lisa Lawrence
Updated over a week ago
How does Ramp determine the rate of an asset when buying crypto?
With Ramp, the rate of the asset is determined when the money is received into our account, not when the transaction was started.
Written by
Lisa Lawrence
Updated over a week ago
Why did I receive a different amount of crypto than I was quoted?
Here are the main reasons why you might have received more or less than the indicative quote for your transaction.
Written by
Lisa Lawrence
Updated this week
How can I change the wallet address if I entered it incorrectly?
All crypto transactions are irreversible by nature; double-check you're inputting the right wallet address. Read on to find out more.
Written by
Lisa Lawrence
Updated over a week ago
Why hasn’t my transaction been settled yet on Ramp?
Most Ramp transactions settle in a few minutes. Although sometimes this can take a bit longer, here's a brief list on some of the causes.
Written by
Lisa Lawrence
Updated over a week ago
How do I check the status of my crypto transaction on Ramp?
At the end of the transaction, you'll receive a receipt link within Ramp's application giving details on your transaction and its status.
Written by
Lisa Lawrence
Updated over a week ago
How long does a refund take on Ramp?
Most refunds take an estimated 2-3 days to appear in your account; for more on settlement times, read on.
Written by
Lisa Lawrence
Updated over a week ago
How can I check the status of my transaction?
You can track your transaction status in real time via your transaction receipt.
Written by
Lisa Lawrence
Updated this week
Card purchases
How come I didn't receive my requested one-time password?
Banks are responsible for handling all one-time passwords; if you didn't receive a password, try directly contacting your bank.
Written by
Lisa Lawrence
Updated over a week ago
Can I use someone else's bank card to buy crypto on Ramp?
When purchasing crypto on Ramp, it's crucial to ensure the bank card and account used are both in your name; for more, read on.
Written by
Lisa Lawrence
Updated over a week ago
Why does it keep saying my card payment failed?
If you find your card payments are failing on Ramp, there can be several reasons to check for and quickly fix.
Written by
Lisa Lawrence
Updated over a week ago
What made my card check fail on Ramp?
If a card check notification appears on the Ramp widget, here's a list of things you can check for and quickly fix.
Written by
Lisa Lawrence
Updated over a week ago
Easy bank payment
Why isn't my bank listed for Easy Bank Transfers on Ramp?
As an affordable alternative, easy bank transfers are a great option only available for specific banks in selected countries.
Written by
Lisa Lawrence
Updated over a week ago
How do Easy Bank Payments work?
With easy bank transfers, users can connect their bank account to Ramp, after a KYC is conducted telling the bank to set up a bank transfer.
Written by
Lisa Lawrence
Updated over a week ago
Manual bank payment
Why didn't I receive my crypto purchase using a manual bank transfer?
While transactions usually settle within minutes on Ramp, delays can happen; for more information, read on.
Written by
Lisa Lawrence
Updated over a week ago
How To Pay with a Manual Bank Transfer
For everything on how to pay using manual bank transfers, read on to learn more.
Written by
Lisa Lawrence
Updated over a week ago
What happens if I used the wrong reference number for my transfer?
For transfers to be completed, the reference number and transaction amount must match up; keep reading for more.
Written by
Lisa Lawrence
Updated over a week ago