Technical issues

Troubleshoot most common issues.

3 articles in this collection
Written by Lisa Lawrence

Transaction problems

How come the payment option on Ramp is grayed out?

If you find the payment option grayed out, it could be due to partners not taking our full integration yet; read on for more information.

Written by Lisa Lawrence
Updated over a week ago

Why didn't I receive an email with a verification code?

Written by Lisa Lawrence
Updated over a week ago

I wasn't redirected to the confirmation page and could not finish my transaction. What should I do?

Written by Lisa Lawrence
Updated over a week ago