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“Awaiting payment” transaction status without advance. What to do?
“Awaiting payment” transaction status without advance. What to do?

Addressing 'awaiting payment' transaction status without advance: troubleshooting delays and liquidity concerns.

Updated over a week ago

Your crypto delivery is tightly dependent on the payment methods and blockchain networks used in the transaction make. Please read more about it in our article here.

That being said some delays on demo environment specifically might happen due to the liquidity provisioning issues - Ramp is also dependent on services such as faucets.

If this type of issue is related to production environment and your transaction seems stuck, please consider reaching out to our Support Team at support@ramp.network, if such issue persists on demo, then it’s most likely a liquidity problem and you can directly report this to integrations@ramp.network.

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