Q: What are the KYC limits?

Tier 1 - Basic Information Card Payments - 50 EUR per day, 5 transactions in a lifetime Bank Transfers - 1000 EUR per transaction, 3000 EUR or 5 transactions in a lifetime Tier 2 - Bank API Check Card Payments - 100 EUR per day Bank Transfers - 5000 EUR per transaction, 10 000 EUR per month Tier 3 - Identity Document Verification Card Payments - 1000 EUR per day, 20 000 EUR per month Bank Transfers - 5000 EUR per transaction, 20 000 EUR per month Tier 4 - Identity Document Verification, proof of address, we may ask about your source of income Card Payments - 2000 EUR per day, 50 000 EUR per month Bank Transfers - 5000 EUR per transaction, 50 000 EUR per month Tier 5 - please contact us at otc@ramp.network Bank Transfers - up to 500 000 EUR per transaction The limits listed above are intended for reference only and ultimately will depend on the risk level of your transaction, as assessed by our risk monitoring system. Please keep in mind that: <ul> <li>The daily limit is calculated on a basis of a 24-hour period since the time of your purchase - not a calendar day</li> <li>The monthly limit is counted as a 31 day period from the time of your purchase.</li> <li>Limits in currencies other than EUR will be calculated as value equivalent of the limits listed above. </li> </ul>

Q: Terms of Service

Our Terms of Service are always available <a href="https://ramp.network/terms-of-service">here</a>.

Question 1

What countries do you support?

Accepted Answer

Ramp works across the entire world

Ramp is available in 170+ countries and territories:

Albania
Andorra
Angola
Antigua and Barbuda
Argentina
Australia
Austria
Bahrain
Belgium
Belize
Benin
Bermuda
Bhutan
Bosnia and Herzegovina
Botswana
Brazil
Brunei
Bulgaria
Burkina Faso
Burundi
Cabo Verde
Cameroon
Canada
Canary Islands
Caribbean Netherlands
Chad
Chile
Christmas Island
Cocos (Keeling) Islands
Comoros
Cook Islands
Costa Rica
Croatia
Cyprus
Czechia
Denmark
Djibouti
Dominica
Dominican Republic
Egypt
El Salvador
Equatorial Guinea
Estonia
Eswaniti
Ethiopia
Falkland Island
Faroe Islands
Finland
France
French Guiana
French Polynesia
Gabon
Gambia
Georgia
Germany
Ghana
Gibraltar
Greece
Greenland
Grenada
Guadeloupe
Guam
Guatemala
Guernsey
Guinea
Guinea-Bissau
Guyana
Haiti
Honduras
Hong Kong
Hungary
Iceland
India
Ireland
Isle of Man
Israel
Italy
Jersey
Kazakhstan
Kenya
Kiribati
Kuwait
Laos
Latvia
Lebanon
Liberia
Liechtenstein
Lithuania
Luxembourg
Madagascar
Malawi
Malaysia
Maldives
Mali
Malta
Marshall Islands
Martinique
Mauritania
Mayotte
Mexico
Micronesia
Moldova
Monaco
Montenegro
Mozambique
Nauru
Netherlands
New Caledonia
New Zealand
Niger
Nigeria
Niue
Norfolk Island
North Macedonia
Northern Mariana Islands
Norway
Papua New Guinea
Paraguay
Peru

Question 2

What are your fees?

Accepted Answer

Ramp offers best fees in the industry

Many on-ramps hide their fees by offering bad rates. Some of them even offer “free” service. Ramp offers best rates and honest, low fees.

Manual transfer transactions 0.99% per transactions up to 2500 EUR 0.49% per transactions greater than 2500 EUR (0.99% on 2500 EUR, then 0.49% on additional amount)

Easy transfer transactions 1.99% per transactions up to 2500 EUR 1.49% for transactions greater than 2500 EUR (1.99% on 2500 EUR, then 1.49% on additional amount)

Debit card transactions 2.9%

Minimum fee per transaction is 3.99 EUR.

We may apply an additional network processing fee of up to 0.5 EUR to cover blockchain transaction costs.

Question 3

What are the KYC limits?

Accepted Answer

Tier 1 - Basic Information
Card Payments - 50 EUR per day, 5 transactions in a lifetime Bank Transfers - 1000 EUR per transaction, 3000 EUR or 5 transactions in a lifetime

Tier 2 - Bank API Check Card Payments - 100 EUR per day Bank Transfers - 5000 EUR per transaction, 10 000 EUR per month

Tier 3 - Identity Document Verification
Card Payments - 1000 EUR per day, 20 000 EUR per month Bank Transfers - 5000 EUR per transaction, 20 000 EUR per month

Tier 4 - Identity Document Verification, proof of address, we may ask about your source of income Card Payments - 2000 EUR per day, 50 000 EUR per month Bank Transfers - 5000 EUR per transaction, 50 000 EUR per month

Tier 5 - please contact us at otc@ramp.network Bank Transfers - up to 500 000 EUR per transaction

The limits listed above are intended for reference only and ultimately will depend on the risk level of your transaction, as assessed by our risk monitoring system.

Please keep in mind that:

The daily limit is calculated on a basis of a 24-hour period since the time of your purchase - not a calendar day
The monthly limit is counted as a 31 day period from the time of your purchase.
Limits in currencies other than EUR will be calculated as value equivalent of the limits listed above.

Question 4

What are your payment options?

Accepted Answer

Ramp offers multiple ways to pay for crypto

Easy bank payments

In selected countries we provide our best payment method - Easy bank transfer. It is faster and more convenient than other options and cheaper (fixed rate guaranteed) than other fast methods like card transactions. You can read more about Easy bank transfer here.

Card payments

We currently support debit cards issued by major banks across the world. We do not support prepaid cards, nor credit cards, however this may change in the future.

Manual bank transfer

We currently support SEPA and Faster payments manual bank transfers. This method is less convenient and slower than the other methods, but definitely the cheapest one.

| If you want to check if your country is supported, you can read more here.

Bank transfers should be sent from an account held in your own name and the transfer should clearly identify you as a sender. Transfers which do not comply with this condition will be processed on the best effort basis but at your own risk and may be refunded to the originating account at our sole discretion and without further notice. If we decide to allow such transaction, some extra checks may be required and the settlement may be significantly delayed. Please note that vast majority of payment processing intermediaries or

Question 5

How long does it take to settle the transaction?

Accepted Answer

Transactions made with Ramp typically settle in seconds

If you care about speed, always choose Easy bank payments, or card payments if your banks doesn't yet support Easy payments. Manual bank transfers take longer and can only settle during working hours.

Easy bank payments:

GBP transactions: up to 2 minutes
EUR transactions: from 10-20 minutes up to one working day

Card payments:

up to 5 minutes

Manual bank transfers:

anything from 10-20 minutes up to one working day

Manual bank payments in the Single Euro Payments Area are settled in sessions - there are 5-6 sessions during the day, but not all banks use all sessions for payment processing. Usually, payments made before 12:00 noon are settled on the same day, while payments sent in the late afternoon or evening will settle on the next working day. Payments made on the weekend will be processed on the next working day or D+2. The speed of payment processing depends on the bank which sends the payment. There are banks which are processing SEPA transfers as cross border with a value date D+2, i.e. two full working days.

There is one exception to this - if the payment is made to the same bank you use, you may experience instant settlement. This is an exception, not a rule.

| Please keep in mind that settlement times provided above are just an estimate based on our current experience and sometimes may be significantly longer due to the circumstances beyond our control.

Question 6

Terms of Service

Accepted Answer

Our Terms of Service are always available here.

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