Skip to main content
All CollectionsCustomer Support Help Center⚙️ General
Why didn't I receive an email with a verification code?
Why didn't I receive an email with a verification code?

Troubleshooting potential reasons why you may not have received an email verification code.

Updated over a week ago

If you find you haven't received an email with a verification code, we recommend first checking your "spam folder" or the "offers" tab. After that, whitelist this domain: em440.ramp.network on your email if you still are waiting to receive the verification code (here’s a step-by-step guide on how to whitelist emails).

Lastly, if you're still having problems, clear out the cookies and cache files which can help boost the loading speed of your browser.

For users still experiencing difficulties, don't hesitate to contact our support team for further assistance.

Did this answer your question?