Skip to main content
All CollectionsCustomer Support Help Center🔐 Security and privacy
How do I change my email address for my Ramp Network account?
How do I change my email address for my Ramp Network account?

For those looking to change the email address used to access Ramp Network, read more below on how to contact our support for assistance.

Updated over a week ago

Your Ramp Network account is linked to the email address that you created it with. If you would like to change your email address, you will first need to contact our support team to deactivate your existing account. Once this is done, you can set up a brand new account using your new email address.

A couple of points to note. Firstly, you can only deactivate an existing account if you have verified your identity on that account. Secondly, Ramp Network has a strict "one-account-per-customer" policy. For users who don’t contact Ramp Network's support to deactivate their old account, this can result in restricted access to one or both accounts.

Did this answer your question?