KYC (Know Your Customer) limits help determine the additional documentation required for your transactions. The amounts and requirements provided below are for reference only and may vary based on multiple factors, including your location, payment method, and specific regulatory guidelines.
General KYC Limits
🇺🇸 United States
Transaction amount | Required documentation |
All Purchases | Identification document
|
Above $5,000 | Identification document and proof of address
|
Above $10,000 | Identification document, proof of address, and source of wealth |
Above $20,000 | Identification document, proof of address, source of wealth, and source of funds |
🇪🇺 Europe (except for Netherlands, Italy and France)
Transaction amount | Required documentation |
All Purchases | Identification document |
Above €5,000 | Identification document & proof of address |
Above €10,000 | Identification document, proof of address, and source of wealth |
Above €20,000 | Identification document, proof of address, source of wealth, and source of funds |
🌎 Global (everywhere else):
Transaction amount | Required documentation |
Up to €500 | Identification document or ID number (varies by country) |
Above €500 | Identification document |
Above €15,000 | Identification document, proof of address, and source of wealth |
Above €60,000 | Identification document, proof of address, source of wealth, and source of funds |
🔖 Important notice
Some users may need to complete KYC verification even if their transaction amount is below these typical thresholds. This could be due to the nature of the transaction or specific regulatory requirements.
📄 What document formats are accepted for verification?
The accepted formats for document verification are PDF, PNG, or JPEG. Screenshots are not accepted. To ensure your documents are accepted the first time, use direct scans or high-quality images of your documents.
Your documents must be clear, fully visible, and legible. Ensure that all text and images are sharp and not cut off or obscured. Use high-resolution images or scans to capture all details accurately.
🚫 What should I do if my documents are rejected?
Review the reason for rejection carefully. Common issues include poor image quality or incomplete documents. Correct any issues identified, then re-scan or re-photograph the documents according to the accepted formats and visibility guidelines. If you continue to experience issues, contact our support team for further assistance.