The amount of crypto you receive is based on the exchange rate at the time your payment reaches our account (the moment we actually receive the funds you sent), not when you place the order.
The faster your payment method, the less likely the exchange rate will change significantly between the time you initiated the transaction and when we receive your funds. However, due to factors beyond our control, you might receive a different amount of crypto than initially quoted. Here are the main reasons why you might have received more or less than the indicative quote for your transaction.
📈 Floating exchange rates & crypto price volatility
At Ramp Network, we use a floating exchange rate model, meaning the price of crypto is determined by market supply and demand at the time of settlement. Since crypto prices fluctuate rapidly, the amount you receive may differ from the initial quote. The final exchange rate applies at the moment we receive your funds.
Why do crypto rates fluctuate?
Crypto prices change due to several factors:
Market Demand & Supply: High demand or low supply increases prices.
Economic Factors: News, regulations, and economic events influence rates.
Technological Developments: Blockchain innovations can impact pricing.
Market Sentiment: Investor confidence and trends drive volatility.
Liquidity: High liquidity leads to stable prices, while low liquidity causes larger swings.
🏷️ Price discovery
To determine fair market prices, Ramp Network aggregates data from over 300 crypto exchanges, covering 30,000+ trading pairs. Additionally, we collaborate with leading crypto price aggregators to ensure accurate pricing.
💸 Payment methods & transaction speed
The time it takes for your payment to settle affects the exchange rate you receive. Faster payment methods reduce the likelihood of significant rate fluctuations.
Payout Method | Settlement Time (Indicative) |
💸 Easy Bank Transfer | Approx. 2 min (GBP), 10-20 min (EUR) |
🏦 Manual bank transfer | Typically 10-20 min (may vary) |
💳 Credit cards (Visa/Mastercard) | Up to 5 min |
💳 Debit cards (Visa/Mastercard) | Up to 5 min |
🍎 Apple Pay | Up to 5 min |
📱 Pix | Approx. 2 min (BRL only) |
🇬 Google Pay | Up to 5 min [temporarily unavailable] |
💡 Tips for faster transactions
Use Easy Bank Transfer, credit/debit card, Apple Pay, or Google Pay for quicker transactions.
Avoid manual bank transfers if you're concerned about rate fluctuations.
Transactions initiated before noon typically settle on the same day, while those made later may process the next business day.
🔄 May I receive a different amount of crypto than quoted?
The final amount of crypto you receive depends on the exchange rate at the moment your payment reaches our account, so the amount you receive may differ from the initial quote.
Here’s a quick recap of what may influence the rate:
Floating Exchange Rates: The final rate is determined at the time your payment is received, not when the order is placed.
Crypto Price Fluctuations: Market conditions can cause the asset price to change before settlement.
Payment Methods & Transaction Speed: Faster payment methods reduce the chances of price shifts affecting your transaction.
Additionally, fees may also impact the final amount:
Our Fees: Displayed transparently and vary depending on the payment method.
Bank Fees: Some banks apply extra charges for processing payments.
Currency Exchange Fees: If your currency isn't directly supported, your bank may impose conversion fees.
For more details on fees, check out this article: What fees are charged when buying crypto?