Frequently asked questions when purchasing crypto
23 articles
How do I use Ramp?
What payment methods does Ramp support for buying crypto?
What fees does Ramp charge for buying and selling crypto?
How long does it take to receive my cryptocurrency?
How do I check the status of my crypto transaction on Ramp?
Can I use someone else's bank card to buy crypto on Ramp?
How To Pay with a Manual Bank Transfer
Why didn't I receive my crypto purchase using a manual bank transfer?
What happens if I used the wrong reference number for my transfer?
How do Easy Bank transfers work?
Why isn't my bank listed for Easy Bank Transfers on Ramp?
Why is a payment option grayed out when using Ramp in a partner app?
Why Are My Crypto Purchases Being Rejected?
Why didn't I receive the one-time password from my bank when making a payment?
Why haven't I received my funds yet?
How can I check the status of my transaction?
How long does a refund take on Ramp?
How can I change the wallet address if I entered it incorrectly?
I wasn't redirected to the confirmation page and couldn't complete my transaction.
Can I change or cancel my crypto transaction on Ramp?
Why did I receive a different amount of crypto than I was quoted?
Why does it keep saying my card payment failed?
What made my card check fail on Ramp?