EUR Manual Bank Transfers
Regarding EUR manual bank transfers, without the correct unique transaction reference, we won't be able to match it to the proper transaction amount; if this does happen, the funds will be refunded back to your bank account. Keep in mind that the speed of a transfer depends entirely on your bank.
Remember that if you decide to perform a manual bank transfer for future transactions, always double-check that the amount and unique transaction reference are correct.
GBP Manual Bank Transfers
For users conducting GBP manual bank transfers, please provide the following to Ramp support:
your email address
the reference number of the transfer
payment confirmation in a PDF format of the transaction from your bank account (we cannot accept screenshots)
Remember that refunds of GBP transfers aren't automatic; as we conduct these types of refunds manually and need the payment confirmation to complete this process.
Lastly, it's important to note that the unique transaction reference will appear as a mix of numbers and letters, beginning with R and ending with P, found within the Ramp widget while you initiate your manual transfer.