All crypto transfers are irreversible once they're in the middle of being processed or finalized. After a crypto transaction goes through, we have no way to reverse or change any of the transfer details.

Remember that all users must double-check that the wallet address that automatically appears is correct; this helps to ensure the funds aren’t misdirected.

Keep in mind that we will not be able to offer a refund in fiat money for these types of cases.

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