Once a crypto transfer is in progress or has been completed, it is final and irreversible. This means that if you entered your wallet address incorrectly, we cannot change or reverse the transaction. After a crypto transaction goes through, it is not possible to stop or reverse it.
It’s crucial to double-check the wallet address during the checkout process. Ensure that the address is correct before confirming the transfer to prevent your funds from being sent to the wrong place.
If you notice that the wallet address is prefilled, we recommend contacting your wallet provider’s support to confirm it’s the correct one.
Please remember that we cannot offer a refund for transfers sent to an incorrect wallet address.