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Why did I receive a different amount of crypto than quoted?
Why did I receive a different amount of crypto than quoted?

Here are the main reasons why you might have received more or less than the indicative quote for your transaction.

Updated over a week ago

You might receive a different amount of crypto than initially quoted due to factors beyond our control. Here are the main reasons why you might have received more or less than the indicative quote for your transaction:

๐Ÿ“ˆ Crypto Price Volatility

The price of crypto can fluctuate between when you place your order and when the payment is processed. The final amount you receive is based on the price at the time your payment is received, which may be higher or lower than the quote.

๐Ÿท๏ธ Our Fees

Depending on the payment method you choose, our fees may vary. We are transparent about our fees and how we set crypto asset prices, so you know what to expect.

๐Ÿฆ Additional Bank Fees

Some banks charge extra fees for international transactions or processing, which can affect the final amount you receive. Check with your bank to see if such fees apply.

๐Ÿ’ฑ Fiat Currency Exchange Fees

If your local currency isn't supported directly by Ramp Network, your bank or payment provider might charge a currency conversion fee, impacting the final amount.

If youโ€™ve received a different amount of crypto than initially quoted, it's usually due to the factors mentioned. For further insights, you might find these articles helpful:


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